ABOUT US » OUTCOMES OF SERVICES » Employment Support Services

 

BOOST COLLABORATIVE: CUSTOMER SURVEY 2017 Results:  77% Response Rate

1.    The Boost Collaborative office staff is friendly.

       Always             Usually                 Undecided               Rarely                  Never

       94%                      6%                           0%                        0%                        0%

2.    The Boost Collaborative office staff is easy to talk with.

       Always             Usually                 Undecided               Rarely                  Never

       94%                     6%                           0%                        0%                        0%

3.    I am satisfied with my current work placement or job search.

       Always             Usually                 Undecided               Rarely                  Never

       82%                     18%                          0%                        0%                        0%

4.    Boost Collaborative staff encouraged me to actively participate in my job search.

       Always             Usually                 Undecided               Rarely                  Never

       94%                      6%                           0%                        0%                        0%

5.    I enjoy my work placement.

       Always             Usually                 Undecided               Rarely                  Never

       76%                     18%                          6%                        0%                        0%

6.    I take pleasure in completing my responsibilities at work.

       Always             Usually                 Undecided               Rarely                  Never

       82%                     12%                          6%                        0%                        0%

7.    I am happy with the location of my job.

       Always             Usually                 Undecided               Rarely                  Never

       65%                     18%                         17%                       0%                        0%

8.    I feel included in my employer’s activities at work.

       Always             Usually                 Undecided               Rarely                  Never

       65%                     18%                         17%                       0%                        0%

9.    Boost Collaborative staff assisted me to develop professional relationships within my work environment.

       Always             Usually                 Undecided               Rarely                  Never

       76%                     17%                          7%                        0%                        0%

10. I am learning to advocate for myself.

       Always             Usually                 Undecided               Rarely                  Never

       70%                     30%                          0%                        0%                        0%

11. I am learning to make my own decisions.

       Always             Usually                 Undecided               Rarely                  Never

       76%                     24%                          0%                        0%                        0%

12. As a participant of Boost Collaborative, the staff has thoroughly explained both my rights and code of conduct. 

       Always             Usually                 Undecided               Rarely                  Never

       94%                      6%                           0%                        0%                        0%

13. As a participant of Boost Collaborative, I understand my rights and the code of conduct.

       Always             Usually                 Undecided               Rarely                  Never

       82%                     18%                          0%                    0%                       0%

14. Boost Collaborative upholds and honors my rights as a participant of the organization.

       Always             Usually                 Undecided               Rarely                  Never

       88%                     12%                          0%                        0%                        0%

15. My job coach is courteous and respectful to me.

       Always             Usually                 Undecided               Rarely                  Never

       94%                      0%                           6%                        0%                        0%

16.  My job coach is knowledgeable.        

       Always             Usually                 Undecided               Rarely                  Never

       94%                      0%                           6%                        0%                        0%

17. Overall, Boost Collaborative staff does a good job of providing support.

       Always             Usually                 Undecided               Rarely                  Never

       94%                      6%                           0%                        0%                        0%

18. What do you like most about your services from Boost Collaborative?

  • Not sure yet
  • Meeting new people
  • Easy to get along with
  • The help and encouragement I receive in my job search
  • I get help when I need it
  • My job coach
  • They have always been there to help me, if I ever need them

 

19.  Is there anything you would like to change about your services from Boost Collaborative?

  • More independence
  • No
  • Adding a second job
  • I’d like to learn to do more at work
  • To learn more about jobs

20.  Are there other services you would like Boost Collaborative to provide?

  • Job placement
  • No
  • Not that I can think of
  • No, they do a great job

21.  In your opinion, how can Boost Collaborative better help you with your job or job search?

  • Not sure
  • It is OK
  • You do a great job
  • Doing OK
  • I’m happy where I am
  • Doing OK

22.  Overall, how would you rate the services from Boost Collaborative?

    Excellent              Good                         Fair               Disappointed              Poor

       60%                     40%                          0%                        0%                        0%

__________________________________________________________

2017 Employer Survey results with 55% of employers responding the following results were found:

  • 100% Excellent or Very Good at Job Development Services 
  •  96% Excellent or Very Good in Overall Training Activites
  • 100% Excellent or Very Good in Follow Up Services
  • 100% Employers felt Boost Collaborative Employment Support Services provided the necessary level of support to their workers.
  • 100% of Employers would use Boost Collaborative Employment Support Services again AND recommend Boost Collaborative to other businesses 
  • 100% Excellent or Very Good rating in overall level of satisfacton with our services